Switching from Planity to EazyBooking: Migration in 5 Steps (Keep Your Data)

In short: Switching from Planity to EazyBooking realistically takes half a working day, costs you no clients (if you communicate it right) and saves €40–70/month. The key is the order of operations: set up in parallel first, then migrate the data, then announce, then flip the switch.

You're on Planity, but the €99–129 a month feels too high, the German translation clunky, or you want your own brand instead of the Planity app? This article shows the complete migration path — without losing regulars or data.

We're not demonising Planity: in its French home market the app is strong. But for DACH salons with German-speaking clients, switching is often the smarter business choice. Exactly why is laid out in the Planity alternative comparison — here it's all about the how of switching.

Before you switch: the 3 pre-flight checks

1. Check your contract term

Look at your Planity contract: is it month-to-month, or are you locked into an annual term? With an annual term, it's best to switch at the end of the term — until then you can already test EazyBooking in parallel (14 days free).

2. What you want to take with you

• Client master data (name, phone, email) — exportable
• Appointment history — exportable
• Services + prices — re-create manually (quick to do)
• Reviews — stay with Planity (app-bound)

3. The right moment to flip the switch

Ideal: a quieter week, not peak season. That gives you a buffer in case questions come up.

The 5 steps of the migration

Step 1: Set up EazyBooking in parallel (Day 1, ~1 hour)

Start the 14-day trial (no credit card). Add your services with description, duration and price, set your opening hours and team members. This takes under an hour — Planity keeps running normally in the meantime.

Step 2: Export client data from Planity (Day 1, ~30 min)

Under GDPR, Planity is obliged to hand over your data. Request the export (account settings or a support request). You'll get a CSV with client master data and appointment history.

Tip: Make the export request early — some providers take a few days. You have a legal right to it (GDPR Art. 20, data portability).

Step 3: Import the data into EazyBooking (Day 1–2, ~1 hour)

You import the CSV into EazyBooking. Client profiles and history are then in place — your regulars are in the new system before you've even flipped the switch.

Step 4: Prepare your own domain + announcement (Day 2)

Connect your own domain (book.your-salon.com) — SSL comes automatically, setup takes ~10 minutes. Prepare an announcement email to your regulars:

"From [date] you'll book your appointments with us even more easily — directly at book.your-salon.com. We've carried over your existing data, so there's nothing for you to re-enter."

Step 5: Flip the switch + cancel Planity (Day 3)

Take the new booking page live, send the announcement, update the links in your Google Business Profile, Instagram bio and on your website. Only once everything is running do you cancel Planity at the end of the term.

Will you lose clients? (No — if you do it right)

The biggest worry when switching. Real-world experience: with a clean announcement, 75–85% of regulars switch over within the first 4 weeks. What helps:

• Announce early (1–2 weeks ahead), not overnight
• Emphasise the benefit ("even easier", "directly with us")
• Update links everywhere — the most common mistake is the forgotten Instagram bio
• Keep the old Planity page running briefly with a pointer to the new address

What you gain after the switch

Benefit	Detail
Save €40–70/month	€59 vs. €99–129 at Planity = €480–840/year
Your own brand from day 1	own domain + logo instead of Planity app branding
Full Apple Calendar sync	bidirectional, limited at Planity
Multi-staff in the base plan	5 included, only in the Pro tier at Planity
Native German UI	by native speakers, no FR translation
Direct cash flow	Stripe Connect instead of Planity wallet delay

Frequently Asked Questions (FAQ)

How long does the complete switch take?

Realistically half a working day of active work, spread over 2–3 days (because of the data-export wait at Planity). Most of the time it runs in the background.

Can I run Planity and EazyBooking in parallel?

Yes — that's actually the recommended transition strategy. That way you test EazyBooking at your own pace and only switch once everything fits.

Will I really get my data from Planity?

Yes, you have a legal right (GDPR Art. 20). Planity must hand over your client data in a common format (CSV). Make the request early.

What happens to my Planity reviews?

Reviews collected inside the Planity app stay there. After the switch, rely on Google reviews — they belong to you and are more visible in local search.

Do I need technical knowledge?

No. Setting up services, connecting a domain and importing the CSV are all doable without coding. If you have questions, support is included during the trial.

Is the switch worth it even for a small salon?

Especially then. Planity Starter (~€99) is built for solo operators, but with EazyBooking you already get 5 staff members, your own domain and full calendar sync for €59 — features that only sit in Planity's pricier Pro tier.

Next steps

• → Try EazyBooking free for 14 days (in parallel with Planity)
• → Detailed Planity vs. EazyBooking comparison
• → The complete guide to online appointment booking

Switching from Planity isn't a risk — it's a plannable migration in 5 steps. Stick to the order — set up in parallel, migrate the data, announce, flip the switch — and you'll lose no clients and save from the very first month.