
Which customer data may you store, which legal basis applies, and when do you need a DPA? GDPR for appointment booking, explained in plain language.

Which deadlines, tiered fees and clauses belong in your cancellation terms? Sample wording, integration into your T&Cs, and the legal limits.

Can service providers charge no-show fees? What the law says, how high the fee may be, and how to build it into your booking flow the right way.